Operational Resilience - CrowdStrike and Beyond
On July 19, 2024, around 8.5 million Windows devices worldwide crashed, displaying the infamous "blue screen of death" when CrowdStrike, a digital security vendor, released a faulty software update. This article outlines certain key tactical considerations for organizations to address following an incident of this nature. It also examines proactive measures organizations may implement to reduce operational, legal, and reputational risks and costs attendant to similar technology malfunctions.
Clifford Chance
