3. Legal challenges: perspectives from different sectors
What role is digital technology playing as industries focus on their net zero ambitions, and what legal challenges are they facing?
Retail Energy and the Smart Home
In many parts of the world, the retail energy sector has been under pressure from wholesale price rises, strict regulation (including price caps in the UK and Singapore) and a wide range of geopolitical events in recent years. Many players have concluded that digital transformation is the only way to reduce the cost-to-serve customers in the face of shrinking margins. These transformations are often enabled by software and other technologies that can automate customer self-service and data collection, integrate and manage distributed assets (for example, battery storage, EV chargers, heat pumps and solar panels) and permit and enable smart tariffs.
With the adoption of new software platforms, legal challenges arise in connection with the processing of collected data, managing vendor and customer interfaces, contracting and IP risk. Where software platforms are critical to the durability and resilience of energy services, licensees may expect the reassurance of source code escrow deposits and strict service levels. Other challenges arise in connection with increasingly popular continuous integration and continuous delivery methodologies (i.e. CICD), with customers increasingly unable to perform detailed acceptance testing in respect of CICD software, particularly where new source code deployments are ‘pushed’ directly to the licensees’ local instances or cloud environments many
times each day.
More broadly, there has been no let-up in EU legislative activity affecting digital services – with, for example, the Data Act approaching finalisation, the adoption of the Data Governance Act and the revised Network and Information Systems (NIS2) Directive, and a common European energy data space in progress. Specific cross-sector EU legislation on AI is edging towards finalisation too, which could have an impact on the way in which AI systems are deployed to predict energy demand and manage distributed energy resources (see our article: EU AI Act: Final negotiations can begin after European Parliament vote).
Cybersecurity is crucial to the resilience of energy supply. This is reflected in both legislation and in contractual terms between energy players and software or IT service providers. For example, the EU’s NIS2 Directive further harmonises Member State laws on cybersecurity for critical infrastructure by imposing enhanced requirements for “essential” or “important” entities, including in the energy sector. Together with its implementing Member State laws (which are to follow), it obliges such businesses operating in the EU to adopt specific cybersecurity risk management processes and comply with strict reporting standards, in each case with a view to operating resilient and robust systems and services (see our briefing: NIS 2 Directive: Europe revamps its cybersecurity framework). Similarly, the Singapore Cybersecurity Act 2018 imposes obligations on owners of a critical information infrastructure (CII) supporting the delivery of an ‘essential service’ across 11 prescribed sectors, including the energy sector. CII owners must comply with mandated codes of practice and performance standards, conduct cybersecurity audits and risk assessments, and share certain information with the Cyber Security Agency of Singapore where requested, including in the event of an attack.
Through the Data Act, the EU is recognises the role of data access in driving innovation, and potentially improving decision-making, customer offerings and operational efficiency (see our briefing: The Data Act: A Proposed New Framework for Data Access and Porting within the EU). The wider EU Data Strategy adopted in 2020 sets out the related idea of establishing a single EU market for data based on common European data spaces. To facilitate data sharing and improve the interoperability of data, these EU-wide data spaces are to be developed in several strategic sectors – including energy, with the stated ambition of supporting the EU’s energy sector goals.
Data sharing frameworks to support a European data space for energy were laid out in the Data Governance Act, adopted by co-legislators in May 2022 (see our article:
An overview of the EU Data Governance Act). Although the aim of the proposal is to facilitate data reuse, the conditions imposed on the exchange of non-public data have been criticised as creating additional hurdles, with definitions that are imprecise and provisions that could allow, for example, the blocking of transfers of valuable non- personal data to countries outside the EU. Procuring data, particularly from private organisations, can also be prohibitively expensive, particularly for new market entrants. An evolving trend to facilitate data access and sharing includes using application programming interfaces (APIs) to democratise data flows, through standardised data transfer technology. The energy industry will face a new wave of commercial and contracting issues in realising the benefit of using API marketplaces. Issues include pricing of data points shared via APIs, integration considerations and delivering frictionless customer experiences.
Multi-disciplinary collaborations and initiatives are also being formed in some countries in order to encourage information sharing and enable technology innovation in the energy sector. For example, EcoLabs Centre of Innovation for Energy in Singapore was set up specifically to bolster the country’s energy transition. EcoLabs supports energy sector start-ups and SMEs by providing research equipment (which may otherwise be too expensive for the company to buy itself), as well as offering access to scientific research in clean energy and testing facilities.
Finally, retail energy companies also realise that they could see value erosion unless they own or control parts of the EV ecosystem and many are investing in their related domestic and public offerings. Retail energy providers with supply arms also recognise that they need to invest in renewable generation as old plant is taken offline and corresponding electrification is part of that business case. These businesses must also balance the capital expenditure of their investments in the regulated retail space with the capital demands of their upstream and downstream businesses – which may drive transformative M&A as these businesses evolve their strategic ambitions for growth.
Data Centres and Cloud Computing
Whilst the use of cloud computing and related data centre infrastructure underpins many innovative net zero technology solutions, especially the effective management of distributed energy resources (such as battery storage and virtual power plants), the cloud and data centre sector is subject to its own green revolution.
That revolution is a crucial one since, according to a European Commission study, data centres were responsible for 2.7% of the EU’s entire electricity demand in 2018. Other studies suggest that data centres are currently responsible for the same percentage of global greenhouse gas emissions as the entire global airline industry. Energy consumption by data centres is set to increase in the next decade and beyond as new data-hungry technologies such as AI, virtual reality and autonomous driving take hold, and 5G networks drive greater consumption of data. These new technologies will require new data centres to be built locally and regionally to deliver the low latency required to support them (Edge Computing). This involves processing data
nearer to where it is collected or created with a view to enabling near real-time analytics to be performed and to minimise outages or interruptions (see our briefing: Data Centre Trends 2023). Given the anticipated growth in demand and increased legislative and commercial pressures regarding sustainability, data centres will need to dramatically improve efficiency and reduce (or offset) carbon emissions by using renewable energy and other means – with the associated challenges differing according to the size
of the data centre.
In Europe, the European Commission ambitiously asserts that the sector should be carbon neutral by 2030 and is urging data centre operators to take appropriate steps to achieve this goal, despite growing demand. To this end, the European Commission has issued a Code of Conduct for Data Centre Efficiency featuring a series of steps for data centre operators to adopt. Singapore is similarly encouraging improved data centre efficiency, including through the IMDA’s Green Data Centre Standard, which provides a framework and methodology designed to help organisations establish systems and processes to improve the energy efficiency of their data centres in tropical climates. In China, establishment of regional and nationwide data centres for governmental and private use is a priority on government’s agenda, with green energy sourcing and reduced energy consumption being part of the announced rationale regarding location of regional hubs. China requires data centres to use renewable energy to the extent possible, encourages participation in renewable energy market trades, and requires energy efficiency to be taken into account throughout the design and construction of data centres (including in relation to procurement of associated digital technology) and monitored thereafter. The largest customers of data centre operators are similarly focused on the energy transition: having announced their own sustainability targets, they are looking to their supply chain for help.
Digital technologies are increasingly being explored in improving energy efficiency and/ or sourcing renewable energy in the context of data centres and cloud computing. For example, with a significant proportion of data centre energy use being related to cooling and ventilation, machine learning is being used to optimise ‘white space cooling’ and limit energy use to where it is needed. It can also assist with consolidating workloads and enabling and disabling circuits in line with need, reducing the time period in which (and degree to which) data centres run overcapacity. Beyond reducing energy consumption, digital technology can also play a role in enabling data centres to source renewable energy supply – blockchain can be used to establish the provenance of renewable energy resources, including by allowing real-time time-stamping at the point of energy generation to give transparency of energy origin.
As data centre owners and operators seek to reduce their energy consumption for political and legislative reasons, as well as to reduce operating costs, they should pay close attention to their procurement and customer contracts. Supply and procurement contracts related to the installation of electrical equipment including power delivery units and redundancy systems (for example, battery storage) must all be scrutinised carefully owing to the mission criticality of the underlying hardware and the importance of their efficiency. Where suppliers are licensing software to operators and owners that are intended to balance loads across servers or allow real-time monitoring of servers and services, it will be important to carefully consider the cyber security commitments offered by those suppliers – particularly where cyber-attacks can be as effective at taking a data centre offline as a power outage. For both equipment and software, suppliers’ performance claims and service levels must be carefully considered to minimise the probability of severe exposure to customer claims in the event of power cuts, hardware failure, cyber incidents or similar events. These operators and owners must also pay close attention to their power usage effectiveness data since these data are increasingly scrutinised by existing and prospective customers who are keen to meet their own ESG goals (as well as by interested third parties, including NGOs).
Relatedly, operators and owners must pay attention to the claims they might make in their marketing and advertising materials, given the advertising standards and other regulatory scrutiny that can be brought to bear in relation to misleading or disputable claims.
Data governance also plays an increasing role in reducing the environmental impact of cloud workloads. Although moving applications to hyperscale data centres can itself achieve a reduction in energy usage, the sustainability of moving existing workloads into the cloud on an ‘as-is’ basis is increasingly being queried. As the volume of unused data that is stored by businesses increases, strategic data governance programmes that reduce digital waste are more important than ever in enabling companies to meet legal requirements (for example, under data protection laws), manage data risks and reduce the environmental impact of their operations. Beyond energy efficiency and use of green energy sources, there is increased interest in the potential for data centres to facilitate the transition to renewable electricity through their participation in demand response for increased stability of the electricity system. To achieve a reliable electricity system that is dominated by renewable energy, a key challenge will be developing flexible load management. A growing area of research is the potential role of software and industry data platforms in supporting use of data centres to increase the stability of a renewable energy-dominated electricity system through greater integration with smart grids and more flexibly managed power demand (through, for example, scheduling delay-tolerant workloads). Data centres (and cloud computing, more broadly) are crucial to the operations of most companies and financial institutions. Whilst the emerging legislative and political drivers will continue to incentivise data centre owners and operators to embrace technologies in pursuit of net zero, it is also clear that their customers’ ESG goals will catalyse change – and those operators who can demonstrate progress in these areas will likely achieve a significant competitive advantage.